Nights and weekends, no overtime markup for members. Serving Schaumburg, Hoffman Estates, Palatine, Arlington Heights.
Same-day replies.
Emergency service
No heat at 2 AM in January is an emergency; we treat it like one. A live person answers 24/7, a tech is dispatched within the hour, and maintenance members pay regular rates. Non-members pay a flat $150 after-hours fee, stated before we roll.
What's included
Common questions
No heat below 40°F, no AC above 90°F with an infant or elderly person in the home, gas smell, or water pouring from a unit. If you're unsure, call — we'll tell you honestly whether it can wait until morning.
A flat $150 on top of the regular repair price for non-members. Members pay nothing extra.
Yes. Christmas, Thanksgiving, all of them.
More from Rivera
Diagnosed and fixed the same day, most parts on the truck.
Learn moreHonest repair-or-replace advice, financing available.
Learn moreTwo tune-ups a year, priority scheduling, 15% off repairs.
Learn moreTank and tankless, installed in an afternoon.
Learn moreCleaner air and a system that doesn't work as hard.
Learn moreCall Rivera now and talk to a person, not a menu.